Listings refreshed, enquiries answered inside the hour, showings coordinated, applications chased to completion — in the software you already run. Your leasing agents stop doing paperwork and start closing. From $1,299/mo.
A remote leasing administrator owns the administrative half of the leasing funnel: syndicating and refreshing listings, responding to inbound enquiries, coordinating showings, collecting and chasing application documents, and preparing renewal paperwork. It is the highest-volume work in leasing and, handled correctly, none of it requires a licence — the licensed decisions stay with your team.
Vetted before placement. No generalists learning your stack on your time.
Concrete workflows, not vague "support". These are the loops they own from week two.
Publishes and refreshes listings across your syndication network, keeps photos, rent, availability dates and unit detail consistent everywhere, and re-posts stale listings before they drop in ranking. A listing that says the wrong rent is worse than no listing.
Answers every enquiry from portals, email and web forms against your scripts — usually within the hour, and overnight for anything that arrived after your team logged off. Speed to first reply is the single biggest driver of tour bookings, and it is pure admin work.
Matches prospect availability to your agents, self-tour system or on-site staff, sends confirmations and reminders by SMS and email, and chases no-shows for a reschedule rather than letting them go quiet.
Sends the application, tracks what has come back, and chases the missing paystub, ID or reference until the file is complete. Hands your team a decision-ready package instead of a half-finished one — without ever making the decision.
Flags leases approaching expiry on your notice schedule, prepares renewal documents against the terms you set, sends them for signature and chases signatures to completion. Renewals are cheaper than turnovers and they get missed because nobody owns the calendar.
Once approved, assembles the move-in packet, coordinates key or code handover, confirms utility transfer deadlines and books the move-in inspection. Files everything to the unit record so the history is there when you need it.
The line, written down, before you get on a call.
Every placement signs an NDA before onboarding, completes Fair Housing fundamentals before any resident contact, and works under a named, permission-restricted account in your system. Licensing rules vary by state and your broker remains the responsible party. This page is not legal advice.
Fixed monthly rates per seat — not per door. No hourly markups, no recruiter fees, no minimum term.
Overnight enquiry response and listing upkeep
Full-time, 160h/mo, owns the funnel admin end to end
All plans include onboarding, PMS integration, a dedicated client success manager, and a 30-day replacement guarantee.
See full pricing details →They can handle the administrative side: sending the application, collecting documents, chasing what is missing, and assembling a complete file. They do not approve, deny or screen — those are decisions with Fair Housing consequence and they stay with your licensed team. Rules vary by state and your broker remains the responsible party. Every placement completes Fair Housing fundamentals before any prospect contact. This is not legal advice.
Within the hour during covered windows, and overnight for anything arriving after your team logs off. Speed to first reply is the strongest predictor of whether a prospect books a tour, and most independent property managers lose leads simply because nobody was at a keyboard at 8pm. That window is a normal working day for an offshore coordinator, which is exactly why it is worth staffing.
Yours. We staff people experienced in AppFolio, Buildium, Propertyware, Yardi Breeze, Rent Manager and Entrata, plus the syndication surfaces those feed. Your admin works under a named user account with the permissions you set, so nothing migrates, your team learns nothing new, and every action is auditable against a real user rather than a shared login.
A leasing support desk starts at $1,299 per month and a full dedicated administrator at $1,499 per month, both all-inclusive of recruitment, HR, payroll, compliance, equipment and a replacement guarantee. A US leasing administrator typically costs $42,000 to $55,000 a year in salary before benefits, payroll tax and office overhead. At roughly $18,000 a year, that is a 60 to 70 percent reduction with no recruiter fee and no long-term contract.
Tell us your door count and which software you run. We come back within 48 hours with matched candidates — or tell you straight if we are not the right fit.