Nexoforma is a joint venture between two companies that had each already solved half of this problem.
We started Nexoforma because a property manager running 600 doors should not have to choose between paying a night premium and letting the work-order queue pile up until 8am — and should not need a three-month hiring cycle to fix it.
We are not a marketplace. We are not an answering service. We are a managed operations partner that finds, vets, trains and supports the people who run your queue — remotely, on a shift built around your clock.
Runs remote staffing at scale and brings the operational spine — recruitment, vetting, onboarding, HR and the security posture. It is ISO/IEC 27001:2022 certified for exactly this activity, which is what makes it safe to put an offshore seat inside your software.
Has been in residential property since 2009, designing, installing and maintaining building systems across India. That is where the domain instinct comes from — what an emergency actually is, why a vendor goes quiet, and how a repair really gets closed out.
Staffing companies that do not know property send you people who cannot judge a severity call. Property companies that do not know staffing cannot recruit, vet or retain at this volume. Nexoforma exists because both halves sit in the same group.
Residents report problems in the evening, not at 10am. The no-heat call lands at 9pm, the vendor never confirms, and nobody sees it until someone opens the software the next morning. By then the resident has called twice and the vendor has taken another job.
Paying a US coordinator a night premium to watch a queue that is quiet for hours is hard to justify at 600 doors. So most firms do not, and the overnight window becomes an answering service that takes a message and hands you a call log in the morning.
Coordination is high-volume, interrupt-driven work, and turnover in it is brutal. Every departure takes your escalation rules, your vendor preferences and your judgement calls with it — and the next hire spends a month rebuilding what was never written down.
Every hire, every process, every decision at Nexoforma runs through these four principles.
Our matching engine uses AI to analyze role requirements against our growing pre-vetted talent pool. Skills, timezone compatibility, communication style, and cultural fit are all scored algorithmically before a human recruiter ever reviews the shortlist. The result: better matches in 48 hours, not 6 weeks.
Every coordinator is tested on your platform before you meet them — AppFolio, Buildium, Propertyware, Yardi, Rent Manager or Entrata — and completes Fair Housing fundamentals before any resident contact. You are not hiring someone who will learn your software on your queue.
We handle the complexity so you don't have to. Employment contracts, NDAs, IP assignments, payroll, compliance, equipment provisioning, and HR administration — all managed by Nexoforma. You focus on the work. We handle the operations that make remote hiring across borders legally and logistically seamless.
Your hire is your hire — not a shared resource, not a bench player rotated between clients. Every Nexoforma employee works exclusively for you, embedded in your tools, following your processes, attending your standups. You get a dedicated account manager with weekly check-ins to ensure alignment and performance.
Our pricing is public. Our process is documented. Your hire's performance is tracked and reported. No hidden fees, no ambiguous contracts, no surprises. You know exactly what you're paying and exactly what you're getting.
Your outcomes are our outcomes. If a hire doesn't work out within 30 days, we replace them free. Your dedicated account manager is measured on your satisfaction, not on how many seats we fill. We succeed when you succeed.
We reject 94% of applicants. Every candidate passes technical assessments, communication evaluations, AI-tool proficiency tests, and cultural-fit interviews. This is pre-vetted staffing, not warm-body staffing. The difference shows up on day one.
AI-first in everything we do. From the matching algorithms that build your shortlist to the training programs that certify our talent, we invest in AI infrastructure so your hires are ready for the way work is evolving — not the way it used to be.
Our coordinators sit in Delhi NCR and Greater Noida and work a shift built around the US clock. We serve US property managers only — that focus is the point, not a limitation.
Coordinators work an 11pm–8am ET window, so your queue is cleared before your team logs in.
A joint venture: LegelpTech Outsourcing Pvt. Ltd. brings the remote staffing and the security posture, Grow More Hitech Solutions Pvt. Ltd. brings the property domain since 2009.
Book a free discovery call. We'll map your needs and present 3 pre-vetted candidates within 48 hours.